Options

Shipping

Shipping options and policy

We ship all over the world and we offer free international shipping! If you are in Fiji then good news - we ship to all the major Fiji islands with next day delivery to Viti Levu, have a look at Fiji delivery times below. 

Wherever your location, we will try our very best to get myFijiStore products to you as quickly as possible! If for some reason your shipping location is not in the dropdown menu, contact us so that we can figure out the best way to ship to you.

Please bear in mind that our products are made and shipped from the tropical islands of Fiji, which is probably a bit further away from you than you’re used to! That’s one of the things that make our products so special – made in paradise with natural, beautiful materials and brought to you direct from our local suppliers.

Within Fiji we use Fiji Post's EMS services. For our international customers, we use Parcel Post for regular delivery. 

International duties and taxes

We try to pick gifts that are customs-friendly, detailing any known customs requirements on the product details page in the 'Properties' table. If there is no Customs field in the 'Properties' table then there are no known customs issues for that product.

Dispatch times

We aim to dispatch all orders within 36 hours of receiving them. For all orders received before 12pm Fiji time we will endeavour to get them in the post that day. Otherwise, your order will be dispatched first thing the following morning. The post in Fiji does not operate on Sundays, so orders received after 9am on Saturday will be dispatched on Monday.

It’s important to us that we send your gifts as quickly as we can – we do not run on Fiji time when it comes to our customer’s satisfaction.

All our international parcels (except Australia) are tracked. If you have created an account, you can check the status of your order at any time using the ‘Track my order’ section when you log in to myFijiStore. If you have any queries then don't hesitate to contact us quoting your order reference. We are here to help!

Fiji delivery times

Within Fiji, we use EMS to deliver your parcels. Here are the islands we deliver to and the delivery times:

Islands in Fiji Delivery mode Delivery times
Kadavu Sea/Air Freight

Air freight - next working day.

Sea freight - 2 to 7 working days depending on which Post Office in Kadavu

Lau Sea/Air Freight

Air freight - next working day (flight once a week)

Sea freight - 5 to 7 working days

Lau Group Sea/Air Freight

Air freight - next working day

Sea freight - 5 to 7 working days

Lomaiviti Sea/Air Freight

Air freight - next working day

Sea freight - 2 to 7 days depending on which Post Office in Lomaiviti

Navua Levu Sea/Air Freight

Air freight - next working day

Sea freight - 5 working days

Rabi Island Sea/Air Freight

Air freight - 3 to 4 working days

Sea freight - 5 to 7 working days

Rotuma Island Sea/Air Freight

Air freight - next working day (flight once a week)

Sea freight - 5 to 7 working days

Taveuni Island Sea/Air Freight

Air freight - 2 working days

Sea freight - 5 working days

Vanua Levu Sea/Air Freight

Air freight - 3 to 4 working days*

Sea freight - 5 to 7 working days

*Labasa & Savusavu - Air Freight is next working day

Viti Levu Domestic Surface

Next working day*

*Keiyasi takes 3 working days

For some of the remote islands where flights are available, some of these flights only go on specific days of the week/fortnight. Don't worry - our clever delivery calculation will list the delivery options available for your location, together with a delivery estimate. Where there are 2 options, you can pick which option you prefer.