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Shipping

Fiji Delivery Service and Free Worldwide Shipping

If you are in Fiji or want to send a gift to someone in Fiji then good news - we ship to all the major Fiji islands, with next day delivery on the main island Viti Levu. Have a look at our Fiji Delivery Service below.

We ship all over the world with free worldwide shipping! When you add an item to your cart and select shipping country, you will see that there is no delivery charge added for worldwide shipping (different pricing applies to products delivered in Fiji). Wherever your location, we will try our very best to get My Fiji Store products to you as quickly as possible! If for some reason your shipping location is not in the drop-down menu, contact us so that we can figure out the best way to ship to you.

Please bear in mind that our products are made and shipped from the tropical islands of Fiji, which is probably a bit further away from you than you’re used to! That’s one of the things that make our products so special – made in paradise with natural, beautiful materials and brought to you direct from our local Crafters.

Within Fiji we use Fiji Post's EMS services. For our international customers, we use Parcel Post for regular delivery.

International duties and taxes

We try to pick gifts that are customs-friendly, detailing any known customs requirements on the product details page in the 'Properties' table. If there is no Customs field in the 'Properties' table then there are no known customs issues for that product.

Dispatch times

We aim to dispatch all worldwide orders within 36 hours of receiving them. For orders received before 11am Fiji time we will endeavour to get them in the post that day. Otherwise, your order will be dispatched first thing the following morning. The post in Fiji does not operate on Sundays, so orders received after 9am on Saturday will be dispatched on Monday.

It’s important to us that we send your gifts as quickly as we can – we do not run on Fiji time when it comes to our customer’s satisfaction.

All our worldwide parcels are tracked. If you have created an account, you can check the status of your order at any time using the ‘Track my order’ section when you log in to My Fiji Store. If you have any queries then don't hesitate to contact us quoting your order reference. We are here to help!

Fiji Delivery Service

Within Fiji we use EMS, couriers or boat transfer services to deliver your parcels. Here are the islands we deliver to and the delivery service times:

Islands in Fiji Delivery mode Delivery times

Viti Levu

Nadi, Suva, Lautoka, Ba, Sigatoka etc.

Domestic Surface

Next working day*

*Keiyasi takes 3 working days

Denarau Island

Resort or specific address

My Fiji Store courier

1 to 2 working days*

*We can deliver to Denarau resorts, homes or businesses. Contact us to arrange

Mamanuca and Yasawa Islands Boat

2 to 3 working days depending on location*

*We can deliver to your island/resort. Contact us to arrange

Vanua Levu Sea/Air Freight

Air freight - 3 to 4 working days*

Sea freight - 5 to 7 working days

*Labasa & Savusavu - Air Freight is next working day

Taveuni Island Sea/Air Freight

Air freight - 2 working days

Sea freight - 5 working days

Kadavu Sea/Air Freight

Air freight - next working day.

Sea freight - 2 to 7 working days depending on which Post Office in Kadavu

Lau Sea/Air Freight

Air freight - next working day (flight once a week)

Sea freight - 5 to 7 working days

Lau Group Sea/Air Freight

Air freight - next working day

Sea freight - 5 to 7 working days

Lomaiviti Sea/Air Freight

Air freight - next working day

Sea freight - 2 to 7 days depending on which Post Office in Lomaiviti

Navua Levu Sea/Air Freight

Air freight - next working day

Sea freight - 5 working days

Rabi Island Sea/Air Freight

Air freight - 3 to 4 working days

Sea freight - 5 to 7 working days

Rotuma Island Sea/Air Freight

Air freight - next working day (flight once a week)

Sea freight - 5 to 7 working days

For some of the remote islands where flights are available, some of these flights only go on specific days of the week/fortnight. Don't worry - our clever delivery calculation will list the delivery options available for your location, together with a delivery estimate. Where there are 2 options, you can pick which option you prefer.